Certifications
Associate Professional in Human Resources ® (aPHR ®) Exam Prep
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Price: $1,124.00
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This comprehensive course prepares you for the Associate Professional in Human Resources (aPHR) exam, covering key HR topics like talent acquisition, employee relations, and risk management. Designed for individuals with less than two years of HR experience, it provides a solid foundation in HR principles and practices. With a focus on exam success, the course includes practice questions and simulated exams to boost your confidence. Upon completion, you'll be well-equipped to pass the aPHR exam and launch your HR career..
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Certified Associate in Project Management (CAPM) Exam Prep
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Price: $1,999.00
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This course will provide entry-level project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Certified Associate in Project Management (CAPM) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the CAPM exam..
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Customer Sales and Service Representative (CSSR)
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Price: $2,301.00
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This coursed is designed to prepare you to successfully working in the sales and marketing industry. Topics will include sales strategies and best practices, marketing strategies and best practices, understanding the customer, producing, marketing, and sales off goods and services, and the global marketplace. The customer service representative plays an essential role in an organization's success through providing product and service information and resolving product and service problems. In this course, you will learn about the various duties and responsibilities of the customer service provider, and you will practice these using a variety of exercises, hypothetical interactions, and assignments. The goal of this course is to prepare you to be an outstanding, reliable, and successful customer service representative in a business or other organization. In addition to providing students with a comprehensive education in customer service, this course will also prepare students to take nationally recognized customer service certification exams, including, but not limited to, the HDI Customer Service Representative Certification Exam..
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Customer Service Representative (CSR) Exam Prep
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Price: $415.00
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This course will prepare you for the dynamic world of customer service. You'll gain a deep understanding of the importance of a service culture and your integral role within it. You will develop essential communication skills, both verbal and nonverbal, ensuring you connect effectively with customers, such as active listening, teaching you to genuinely understand and meet customer needs. Building and maintaining relationships is at the heart of customer service and through this course, you'll acquire techniques to keep customers loyal and satisfied. You'll gain insights into customer behavior, learn strategies for handling service challenges, and appreciate the value of inclusivity when serving diverse groups. Additionally, you'll discover how technology can enhance customer interactions. Furthermore, you'll receive guidance on managing your time, reducing stress, and refining your written communication. By the end, you'll be well-equipped with the skills and knowledge to excel in customer service roles in a variety of settings..
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NRF Customer Service and Sales
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Price: $314.00
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The Customer Service & Sales credential is RISE Up's intermediate course for youth and adult learners improving skills in a customer-facing role. Developed in collaboration with over 20 notable retailers, the curriculum helps your learners land high-demand jobs and get promoted in the retail industry and beyond. Earning a certification validates their knowledge and skills to employers and builds workplace-readiness..
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Professional in Human Resources ® (PHR ®) Exam Prep
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Price: $1,869.00
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Learn about the exciting world of today's Human Resource Management and prepare for the PHR ® Exam throughout this online course. This HR management course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today's business climate. Interesting case studies explore real companies and organizations in-depth and delve into some of today's most effective, unique approaches in dealing with HR issues. Upon completion of this course, students will have the skills necessary to serve as Human Resource Managers, as well as the preparation needed to sit for the PHR ® exam. .
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Project Management Professional (PMP) Exam Prep
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Price: $1,999.00
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This course will provide experienced project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Project Management Professional (PMP) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the PMP exam..
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Six Sigma Green Belt Exam Prep
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Price: $2,399.00
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Six Sigma is a rigorous, focused, and highly effective implementation of proven quality principles and techniques, which aims for virtually error-free business performance. Students in this course will develop an understanding of how to perform and interpret Six Sigma tools and how to use standard principles of Lean. Students will learn project management and will define the metrics needed for validating data and evaluating project success. Key topics of this course include Six Sigma goals, project management, project selection, and project execution..
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Certificates
Grant Writing Fundamentals |
Price: $289.00
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This course will prepare you to write a grant proposal. You will go step-by-step through the grant writing process, including research, planning, and goal-setting. You will work through real-life examples, or use your own grant proposal as practice..
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