Soft Skills

The Soft Skills - Supervisors and Managers Bundle will equip managers with the basic skills needed to maintain employee motivation and production. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding. Within these workshops students will learn Budgets and Financial Reports, Coaching and Mentoring, Conducting Employee Reviews, Employee Motivation, Knowledge Management, Leadership and Influence, Six Sigma, Office Politics, Performance Management, Self-Leadership, Supervising Others, and Team Building. Managers and supervisors will become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.. Full description of Soft Skills - Supervisors and Managers Bundle

The Soft Skills - Work Place Essentials Bundle will assist participants with a variety of skills needed for customer and business support. Participants will be provided a strong skillset including dealing with difficult customers, generating return business, and teamwork within the company. Within these workshops students will learn Business Ethics and Etiquette, Change Management, Civility in the Workplace, Customer Service and Support, Conflict Resolution, Networking, Risk Assessment, Safety in the Workplace, and Teamwork and Team Building skills. Aligning these characteristics with corporate standards is what will make participants stand out and become leaders throughout their company.. Full description of Soft Skills - Work Place Essentials Bundle